Following the Customer technical services representative system released last year, WISCO recently has carried out a new action to make preparations for the establishment of regional service stations in 5 major regional sales companies and spot transaction companies.

Aiming at winning clients’ satisfaction this year, the customer services office is making full use of geographical and personnel superiority of WISCO market-frontier regional sales companies. Based on regional sales companies, supported by service representatives of customers technology, centered by management department of its headquarters, WISCO service network in important national markets will be formed to move closer to the customers, to provide rapid, convenient and high-efficient service for customers, to promote quality of products and services and to meet the customers requirements unceasingly.

The Administrative regulations for regional company service station of sales center, drafted and distributed at present, stated that frontier service stations shall promote WISCO products; gather information on market competition; provide technical services for key customers in the area; communicate with customers on technical issues; provide technical support for marketing; give instructions on shearing & distributing techniques; manage information regarding customer satisfactory; promote & provide trial use of new products; carry out products dissent management; trace the product quality, etc, one officer of the customer service division introduced.